You know, I still remember the moment when I almost lost an important client just because I didn’t send a proper Christmas message. I thought a simple “Happy Holidays” would…

You know, I still remember the day when I had to write best wishes for an army man, and honestly, I didn’t know where to begin. I was sitting there,…

You know, whenever it’s a friend’s birthday, I always remember that one time when I completely forgot to write a proper wish until the very last moment. I thought a…